Retail Sales for Employees

Employee retail is a benefit offered by some retailers where employees can purchase merchandise at a discounted price. The discount may vary by company or store, and there may be restrictions on what items can be purchased. 

This benefit is often offered as a perk to attract and retain employees, as well as to encourage employees to become more familiar with the products they sell. 

Retail sales training for employees typically includes instruction in customer service, product knowledge, sales techniques, and store principles. 

Training may also include topics such as visual merchandising, inventory management and loss prevention. 

The goal of the training is to equip employees with the knowledge and skills needed to effectively sell products, provide excellent customer service, and represent the company positively. Retail sales training can be delivered through a variety of formats such as online modules, in-store training or workshops. 

It may also include on-the-job training where employees learn by doing tasks under the guidance of experienced colleagues.


Retail Sales for Employees

  • The Values of Great Salesmanship
  • Preparing the Store and the Sales Representative for Selling
  • Greeting and Building Customer Relationships
  • Learning About the Uncovering Customer’s Lifestyle
  • Creating and Recommending Solutions
  • Getting prepared to sell.
  • Opening the sale and starting a conversation.
  • Uncovering the customer’s needs.
  • Demonstrating a solution to the customer using FABs.
  • Handling customer objections.
  • Adding additional value to the sale.
  • Closing the sale.
  • Confirming and following up with the customer.
  • Using Motivating Language
  • Recognizing Buying Signals
  • How and When to Close the Sale
  • The Five Steps to Overcoming Stalls and Objections
  • Follow-up and Building Referrals
  • Fee: 40,000
  • Duration: 1 Month
  • Timing: 9AM-11AM, 11AM-1PM, 1PM-3PM, 3PM-5PM, 5PM-7PM, 7PM-9PM